Garaventa Lift – Privacy Policy

Garaventa Lift and its subsidiaries are responsible for all websites, computer and mobile applications and social media accounts or pages associated with this privacy policy. We are committed to respecting the privacy of the individuals whose personal information we collect.

This Privacy Policy describes our practices in handling personal data that is collected through the websites, computer and mobile applications from Garaventa Lift, if there is no separate privacy policy for such websites, computer or mobile applications. It also relates to personal data Garaventa Lift may be collecting from their websites, computer and mobile applications and processed separately, such as by e-mail or by other means. By providing us with personal and/or other data or using our websites, apps, social media pages, business transactions or product or service offerings, you consent to the terms and conditions of this Privacy Policy.

What Personal Information Does Garaventa Lift Collect?

“Personal information” means information that identifies, relates to, or could reasonably be linked with an identifiable individual. The type of personal information Garaventa Lift collects depends on how you interact with us.

If you are a retail customer, Garaventa Lift can record your name and personal contact information, such as your address, e-mail address or telephone number. If you are a private or business tenant, employee or contractor of a tenant or guest in a building in which a Garaventa Lift product is installed or Garaventa Lift service contract exists or Garaventa Lift services are performed, Garaventa Lift may collect personal information about you from our building customers capture (such as the owner, service provider or building security company). Garaventa Lift can also detect geographic location data and other security authentication data from your personal computer or telephone, giving access to a facility or Garaventa Lift systems that are installed in a building.

How does Garaventa Lift use the personal information collected?

Personal information collected will be used to:

How does Garaventa Lift use your personal information to contact you?

In addition to us contacting you about your product, Garaventa Lift can also use the collected data to communicate with you about new and/or modified products and services offered by Garaventa Lift or to provide you with other offers. Garaventa Lift ensures that the entire marketing communications will provide you an easy way to opt out.

Does Garaventa Lift forward the collected data to third parties?

Garaventa Lift will not sell your personal data nor in any other way share it with any third-party outside the Garaventa Lift Group except:

Does Garaventa Lift forward personal data to other countries?

Since Garaventa Lift is a global company with operations in many different countries, we can transfer your data from one entity to another or from one country to another in order to achieve the purposes listed above. We will forward your personal information in accordance with applicable legal requirements and only to the extent needed.

Does Garaventa Lift use cookies or other tracking techniques?

Garaventa Lift may use cookies on its web pages and applications. Cookies are small text files that are sent to the computers of users and stored there. They allow websites to recognize repeated users, to facilitate their access to the websites users, and allow sites to compile collecting data that enables improvements of the content. Cookies do not damage computers or files of users. If you do not want to allow Garaventa Lift access to use cookies from its websites or applications on your computer, you should adjust the settings on your browser or system in your electronic device to block or disable the use of cookies. Please be aware that if you do this, you may not be able to take full advantage of the functionality of Garaventa Lift’s website, mobile applications or social media.

Additional Information for GDPR and CCPA Compliance:

Garaventa Lift uses different categories of cookies, including strictly necessary cookies, performance and analytics cookies, functional cookies, and, where applicable, advertising or social media cookies. Under the General Data Protection Regulation (GDPR), Garaventa Lift relies on consent for the use of non-essential cookies and legitimate interest for strictly necessary cookies. Users in the European Union may withdraw consent at any time through their browser settings or through any cookie preference tools that may be made available.

For California residents, Garaventa Lift does not sell or share personal information collected through cookies as defined by the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). California residents have the right to know what categories of personal information may be collected through cookies, the right to request deletion of such information, and the right to opt out of any potential sale or sharing of personal information. Although Garaventa Lift does not sell personal information, users may still manage cookie preferences through browser controls or cookie management tools.

Cookie List: 

Does Garaventa Lift use Analytics?

This website uses Google Analytics, a Google Inc. ("Google") offered analytics service. Google Analytics uses "cookies" to help the website to analyse the type of site usage by users on your computer. The text file generated by the cookie contains information about your website usage (including your IP address), this is created and stored by Google servers which are in the United States. Google uses this information to evaluate your site usage, compile reports on website activity for the website operator and provides other services related to the website activity and internet usage. Unless otherwise required by law or on behalf of Google process, the Google information can also be transferred to third parties. Google will not associate your IP address with other data held by Google. You may refuse the use of cookies by making the appropriate settings in your browser. However, please note that in this case you may not be able to use the full functionality of this website. By using this website, you agree to the processing of data by Google in the manner and for the purposes described above. You can prevent the acquisition and transmission of Analytics data by installing the necessary Google software "Google Analytics Opt-out Browser Add-on." For more information please look at Google’s Analytics Data privacy page.

What you need to know about the links of third parties that may appear on this site?

In some instances, Garaventa Lift may provide links to websites that are not controlled by Garaventa Lift. Garaventa Lift tries to identify it as such. However, Garaventa Lift does not control such websites and cannot be held responsible for the content or applied from other websites privacy practices and content.

How long does Garaventa Lift keep personal data?

Garaventa Lift will retain personal information only if they are needed to meet contractual and legal obligations. If personal data are not subject to contractual or legal obligations, Garaventa Lift picks it up if it is necessary for the original purpose for which it was collected. Personal data collected online to a user who has not accessed a website, application or social media for Garaventa Lift will be deleted within a reasonable time from our files, if applicable law does not prohibit it, or the personal data is needed to fulfil our contractual necessary or legal duties.

What are your rights regarding your personal data?

Individuals can always ask to review the data they have submitted Garaventa Lift, to update, correct, modify or delete. Garaventa Lift will provide a rapid response and endeavour to meet such requests, unless this not a possibility by law or according to the contract or restrictions made by competing privacy interests. Garaventa Lift tries to update data in time and will remove your personal information from the Garaventa Lift files if necessary, in accordance with legal requirements. Garaventa Lift is taking steps to protect the privacy and security of the user verifying the identity of the user before the requested change is made. If you want to access your personal information, want to change or delete them, when you wish to report a problem with the website, ask questions or want to direct concern to us, please send an e-mail to Garaventa Lift at the address privacy@garaventalift.com. Some media accounts of our websites, apps and social enable you to make corrections directly on the website without having to deal with this via Garaventa Lift.

In certain countries, such as those in the European Union, you have the right to file a complaint with the data protection authority of your state or country.

Please remember that while we help you to protect your personal data, it's up to you to protect your passwords and other login information from others.

INFORMATION FOR CERTAIN GROUPS OR PEOPLE

For parents and legal guardians

Although the Garaventa Lift website is not directed at children, Garaventa Lift takes the responsibility to comply with all applicable laws and requirements, such as the Children's Online Privacy Protection Act in the United States (law to protect the online privacy of children) and the Data Protection Regulation in the European Union. Garaventa Lift does not knowingly collect information from children under 13. If Garaventa Lift learns that personal information from a child under 13 has been provided, this data is deleted from the Garaventa Lift systems.

How could Garaventa Lift change this policy?

As part of the expansion and improvement of this site, it may be necessary to update these guidelines. This policy may be amended from time to time without prior notice. Therefore, we recommend that you review these guidelines periodically for changes.

How can you get in touch with Garaventa Lift?

If you have general questions about Garaventa Lift privacy practices, please send an e-mail to privacy@garaventalift.com.